From version 6.1 of SugarCRM has been introduced support for SAML. Recently, with version 6.2 of SugarCRM, I had an urgent need to use SAML support, I discovered, however, that does not work properly, the documentation is also wrong. I opened a support ticket to SugarCRM, but response times were very long. I also opened a Bug. Given the response times I preferred to solve the problem alone.
I attach the notes (HOWTO SAML Password Management) I wrote to the SugarCRM Support, about the desired behavior on SAML, maybe could be useful to some of you. I think that SugarCRM is still far from being considered Enterprise.
Hi Antonio,
We have corrected the docs for 6.2.1, and we will be also updating the library in a 6.2 patch release to gain compatibility with more SAML providers.
Thanks for helping bring this issue to light!
John
Hi John,
Thanks for your feedback.
Frequently I read your interesting blog.
I must congratulate you for the sake of simplicity of your book “The Definitive Guide to SugarCRM: Better Business Applications,” which I read as soon as it came out.
Bye,
Antonio.
Ottimo!!!!!…..
Ricordiamoci sempre che si impara dalle critiche, non dai complimenti. … ottimo lavoro Antonio!